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Families of Victims

VOICES was established to meet the urgent needs of the families who lost loved ones on 9/11 to obtain accurate information and to navigate complicated systems. Families were looking for a single source of information about such diverse issues as how to file for a death certificate and how to obtain assistance from social service agencies, local and national charities and other organizations.

VOICES has always been guided by the principle that families of victims require continuity of care and benefit from programs that promote resiliency in their lives. With the passage of time, those needs are more important than ever. More than a decade after the 9/11 attacks, families of victims are still coming forward to request services. Unresolved issues such as the terrorist trials in Guantanamo Bay, the opening of the 9/11 Museum in NYC, the identification of remains, and other traumatic events, often increase the need for support.

VOICES was created to meet the urgent needs of the families who lost loved ones on 9/11 to obtain accurate information and to navigate complicated systems. Families were looking for a single source of information about such diverse issues as how to file for a death certificate and how to obtain assistance from social service agencies, local and national charities and other organizations.

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In the aftermath of an act of mass violence or tragedy where there is loss of life and/or injury, those impacted are often in shock and uncertain about how to access critical information. Whether you are a family member who lost a loved one, or someone who survived or witnessed the event, you will need guidance on how to find resources in the days and months ahead.

Learn more  |  Mass Violence Tipsheets

The spread of the Coronavirus (COVID-19) is the most serious global health threat we have faced in our lifetime. Many communities around the world have imposed much-needed restrictions by implementing quarantines and social distancing to slow down the spread of the virus. What was once a casual greeting, “How are you?” has real meaning in light of the spread of the virus.

Learn more  |  COVID-19 Tipsheets