Since its founding, VOICES has been a forceful advocate for victims' families, survivors, and responders and a proponent for public policy reforms, with a primary focus on victims’ rights, mental health care, memorialization, national security and preparedness. For nearly two decades, VOICES has joined with other members of the 9/11 to champion a range of public policy reforms and efforts to honor the 9/11 victims and to hold accountable those who were responsible for the attacks on 9/11.
Founding Director Mary Fetchet served as a member of the 9/11 Family Steering Committee. The twelve family members committee was instrumental in campaigning for the establishment of the 9/11 Commission. Their efforts continued to ensure the Committee’s recommendations were legislated and implemented. Ms. Fetchet testified six times before the US Congress calling for the establishment of the 9/11 Commission and intelligence reforms based on their recommendations.
These Achievements Include:
- Successfully advocated for Congress to establish the 9/11 Commission, a congressional joint inquiry into intelligence failures that led to the 9/11 attacks.
- Continued advocacy to support the implementation of the 9/11 Commission’s recommendations, that included sweeping intelligence reforms.
- Led efforts for the Department of Homeland Security’s establishment of September as Preparedness Month.
- Advocated on behalf of 9/11 victims’ families for improvements to the statute governing the first Victim Compensation Fund.
- Assisted the Office of the New York City Medical Director in the establishment of a standardized notification process to notify victims’ families of their loved ones remains.
- Ensured the 9/11 victims would be memorialized and that a proper memorial was built at the World Trade Center site to preserve 9/11 history.
- Supported the effort to secure the passage of the Justice Against Sponsors of Terrorism Act (JASTA).
- Supported 9/11 responders and survivors who advocated for the passage of laws to ensure medical and mental health treatment for injuries they sustained, and compensation they need and deserve.
Since 2001, VOICES has helped families heal after tragedy, a vital mission that began after 9/11. Today, the organization continues to address the long-term needs of the 9/11 community; commemorates the 2,977 lives lost and stories of survivors, and shares its expertise to help communities prepare for and recover from traumatic events.
In 2002, 9/11 family members formed the Family Steering Committee to demand a congressional joint inquiry into intelligence failures that led to the attacks on 9/11. When testifying before congressional committees, VOICES co-founder, Mary Fetchet, stated, "It is our moral obligation to be sure that our government is doing everything they can to make sure this is a safer country, so that no one else is walking in my shoes."
VOICES was a member of the Coalition of 9/11 Families, a consortium of 9/11 families that lobbied successfully for the preservation of the archeological remains of the Twin Tower Footprints, which now serve as the settings for the 9/11 Memorial Museum’s primary exhibitions. Over many years, the Coalition led numerous rallies and informed the planning and creation of the 9/11 Memorial and Museum.
In June of 2014 the United States Court of Appeals for the Second Circuit ruled that lawsuits brought against Saudi Arabia by 9/11 families as well as insurance companies which paid large claims after the attacks, which had previously been dismissed by the District Court, could proceed.