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9/11 museum designed to evoke memories without causing fresh pain

The National September 11 Memorial & Museum officially opens to the public Wednesday, but Charles G. Wolf saw the inside days ago.

Wolf lost his wife, Katherine, in the World Trade Center attack and he and other family members were among the first to visit the museum, which sits seven stories underground, below where the Twin Towers once stood. More.

9/11 Memorial Museum controversy

As its opening looms, Jason Carroll reports on public backlash over the idea of a gift shop at the 9/11 Memorial Museum. More.

Why do only 8% of the tasteless toys at the 9/11 Museum gift shop claim to be Made in America?

After reliving September 11, 2001 all over again at the newly-opened 9/11 Museum, visitors can purchase stuffed animals, glass ornaments, World Trade Center-printed ties and other tasteless souvenirs at the gift shop, located just a few feet away from the final resting place of 8,000 unidentified remains of victims from the tragedy.

Ann Coulter: 9/11 Memorial Gift Shop Is A ‘Silly Controversy’

Conservative commentator Ann Coulter told CNN’s Don Lemon Monday night that the National September 11 Memorial Hall and Museum should “absolutely” have a gift shop. “Yes, absolutely. The Holocaust museum has a gift shop. This is a museum,” Coulter said.

9/11 Memorial Museum and Store Sparks Outrage

Now to anger surrounding the long delayed opening of the 9/11 memorial museum. Some victims' families are outraged about the admission price and gift shop at a museum housing human remains. ABC's gio Benitez is there at ground zero.

Good morning, gio. Reporter: Good morning, robin. Those remains are in a private room underground but in the same building as that gift shop and so this morning some of the families tell me they are furious. More.

With 9/11 museum's opening, Battery Park City bounces back

Robert Simko, longtime Battery Park City resident and community newspaper publisher, hopes the National September 11 Memorial Museum will be a testament to the morning of 9/11.

"The story needs to be kept alive," said Simko, who, like hundreds in the neighborhood, watched from their windows as two hijacked jetliners crashed into the towers. More.

How 9/11 Made Journalists Part of the Story

There’s a small piece of paper at the new National September 11 Memorial Museum with my name scrawled across the top. Underneath my name, in black ballpoint pen, it says: Abd pain; Diff breathing; Inhalation.

Families of 9/11 victims donate, with love, their personal effects to museum

A plastic bag with Andrea Haberman's personal possessions -- her purse, glasses, keys and a checkbook -- had been tucked away in a drawer in her father's Wisconsin home since 2004.

Gordon Haberman had lovingly been holding on to the items his 25-year-old daughter was carrying when terrorists hijacked planes and flew them into the World Trade Center, the Pentagon and a Pennsylvania field on Sept. 11, 2001. More.